Candle Guidelines

To ensure safety and to enhance the appearance and performance of our candles, a few simple guidelines should be followed at all times. This will help prevent avoidable accidents and deter candles from smoking and spilling.  

  • Remove (and read) all labels from candles before you light them
  • Trim wick to 5mm before burning and maintain at this length throughout burning
  • The flame should demonstrate a true tear drop shape and smoking should not occur – keeping the wick trimmed appropriately will help this
  • Always place candles on a stable, heat and stain resistant surface, ideally on a candle plate,
  • Keep the candle away from flammable objects and maintain a safe distance between other candles
  • Keep the candle free of dirt, dust and debris
  • Avoid drafts as this interferes with burning
  • Do not place candles in direct sunlight or extreme temperatures - this can fade colour and maybe melt the candle
  • Never leave a candle burning unattended
  • Keep out of reach of children and pets
  • We also recommend that you do not burn a candle continuously for more than 3 to 4 hours at any one time - depending on its width - the wider the candle, the longer it can burn for at any one time
  • The first time you burn a candle it will create a memory, therefore burn for an hour for each 20mm diameter. Ensure this is done under ideal conditions to avoid tunnelling and prolong burn time. This allows the candle to burn out to its edge (not for too long so it spills, just before) on the first burn. It will then follow this trend, burning out, not down, for future uses.
  • Blowing out a candle causes spraying of wax and may cause the candle to smoke. If possible, we recommend that you extinguish the flame with a candle snuffer. 



Customers Say

- Tilly & Tiffen

"Candles of New Zealand have supplied my retail store for nearly 2 years. Amazing Candles which look and smell divine plus they sell extremely well. Their attention to detail & customer care makes them dream suppliers."